Wydarzenia
Well-Chosen Project Team As the Project Foundation
One of the most important elements of a process is building a friendly environment for designing solutions. This is the purpose of work in interdisciplinary Teams.
2020-10-01
There’s a Service Designer in the Bank
The Design Thinking method is used in Bank PKO as part of the CJ/ CX Discipline with respect to various types of projects, which put the needs and the expectations of our Clients in the spotlight. The design process is a structured approach to generating and solving ideas.
2020-10-01
Creating innovations. Design Thinking in PKO Bank Polski
Creativity is the increasingly more desired value, in particular in case of the growing competition on the market. One of the ways to trigger it is the Design Thinking (DT), that is the method of project thinking that concentrates on the user and their needs. Is this recently trendy concept only a short trend? Is Design Thinking successful in the world of finance and such institutions as PKO Bank Polski?
2020-10-01
Why do you need DT?
Design Thinking is an intuitive mode of work, thanks to which an innovative product or service can be designed, client servicing process can be improved and new modes of communication with consumers can be prepared. The foundation of Design Thinking is comprehensive learning and understanding of users’ needs.
2020-10-01
How new functions of iPKO biznes applications were created in Design Thinking process?
A new version of iPKO biznes application for company card users entered the market. Now they can check, for instance, the history of transactions, daily and monthly limits and an available amount on a card. It is the first such solution on the banking market in Poland that addresses company card users. We talked to Krzysztof Dąbek, the Product Owner in the Modern Transactional Banking, Card and Mobility Team in PKO Bank Polski about the process of creation of new solutions by means of Design Thinking method.
2020-10-01
Tutorial Online
The wide range of products requires new knowledge from bank employees. Traditional training methods such as e-learning or webinars are not always sufficient. Tutorial Online is an addition to the banking systems of PKO Bank Polski, which tells the adviser what to click in order to close the sales process. This virtual employee guides the user of banking systems step by step so that they can carry out the chosen process (eg. opening a bank account), as efficiently as possible. It allows shortening the time of customer service while increasing the quality of services.
2020-10-01
Meet the "Battle for Net"
„Battle for Net” is an online educational game to increase cybersecurity awareness. It is created for young people aged 13-16 but make no mistake: every Internet user should prove himself in this game, available for free on Messenger (instant games platform).
2020-10-01
The bank of bold decisions in a mini-series
A series of 7 short films presenting the Bank's milestones. It was created in the convention of an internet series, and its hosted by Patrick Ney, a British-born, famous and dedicated fan of Polish culture.
2020-09-30
Remote and agile– the advantages of the Agile approach during the crisis
Agile methodologies prove to be the the ideal approach in these turbulent and volatile times, since they allow for quick adaptation, mainly thanks to the iterative approach, self-organisation of teams and value maximisation. Mr Karol Krawiec, the Head of the Digital Transformation Office in PKO Bank Polski will tell us how to shift agilely to remote operations and gain positive experience from the crisis.
2020-09-30
Product Discovery, that is how to reply to user needs
What are the needs of users and how to create solutions that will reply to these actual expectations? Product Discovery process is the answer.
2020-09-30
Agility matures– Worldwide State of Agile Report
According to the 14th Annual State of Agile Report, the main reasons of the implementation of Agile include acceleration of the process of delivery of software solutions (answer pointed out by 71 per cent of respondents), ability to adjust to changing priorities (63 per cent) and increased production capacity (51 per cent).
2020-09-30
PKO Banking Platform
Companies compete not only for know-how, but also for the best people and their talents. Organisational culture, communication and staff involvement are essential in order to be able to compete with big tech companies.
2020-09-30
Meet Scrum Masters’ Team
06.10.2020
| 9:00am-1:00pm: | Meet Scrum Masters’ team – let’s discuss topics via Chat Room |
| 1:00pm-1:30pm: | Agile Wednesday – discover the way for inspiration, knowledge sharing and experience within the Organization. |
| 1:30pm-4:00pm: | Meet Scrum Masters’ team – let’s discuss topics via Chat Room |
07.10.2020
| 9:00am-3:00pm: | Meet Scrum Masters’ team – let’s discuss topics via Chat Room |
| 3:00pm-3:30pm: | Agile Wednesday LIVE – Let’s meet on MS Teams on real event with employees! Hands-on experience right here! |